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B.C.‘s auditor general finds legal aid lacks processes to ensure timely services

VICTORIA - British Columbia’s auditor general says the body in charge of providing legal aid for those with low incomes doesn’t have processes or information to ensure people get timely and high-quality help.

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B.C.'s auditor general finds legal aid lacks processes to ensure timely services

The Law Courts building, which is home to B.C. Supreme Court and the Court of Appeal, is seen in Vancouver, on Thursday, November 23, 2023. THE CANADIAN PRESS/Darryl Dyck


VICTORIA - British Columbia’s auditor general says the body in charge of providing legal aid for those with low incomes doesn’t have processes or information to ensure people get timely and high-quality help.

The report from acting auditor general Sheila Dodds says Legal Aid BC decided its funding needs based on current demand rather than growth forecasts, never determined the number of lawyers it needed and didn’t follow its own policies on client intake and eligibility.

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